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Phone: (901) 586-2410 | Email: [email protected]
FREQUENTLY ASKED QUESTIONS & PROTOCOL USAGE GUIDE
Everything You Need to Know About Daily Routines, Preparation & Farm-to-Door Delivery
Clear answers regarding raw botanical preparation, taste profile adjustments, DHL air cargo tracking, and custom payment options.
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FAQS
Q: How do I prepare and take my daily herbal protocol?
Answer: Each protocol package arrives with clear, daily/nightly routine instructions either sent to your email or explained by Dr. Laguda in your 1-on-1 meeting. Dry herb teas are typically brewed by simmering 1 tablespoons of raw plant matter in hot water for 10–15 minutes, strained, and consumed warm in the morning or evening while liquid extracts are taken directly by cap or tablespoon as indicated on your package label.
Q: Can I re-brew or reuse the same dry herbs for a second cup?
Answer: Yes! The raw roots, barks, and dense leaves in our dry herbal packages are exceptionally rich in active phytochemicals. After simmering your morning dose, keep the plant matter in your pot or infuser. Add fresh water and simmer the exact same herbs a second time for your evening routine before discarding the spent botanical matter.
Q: What do the herbs taste like?
Answer: Our botanicals are 100% raw, unrefined West African roots, barks, and leaves with zero added sugars, artificial flavorings, or synthetic fillers. They carry an authentic, earthy, bitter, or aromatic taste profile. Bitter notes are biologically active compounds (such as charantin and sesquiterpene lactones) that stimulate gut and cellular metabolic pathways.
Q: Can I sweeten or adjust the taste of my herbal tea?
Answer: Yes. If needed, you may add a small amount of raw, unheated honey or fresh lemon juice. Avoid adding artificial sweeteners, white sugar, or dairy milk, as these can interfere with intestinal absorption.
Q: Can I take multiple protocols at the same time?
Answer: Our multi-component packages (such as EPS, HBP, or Diabetes Pancreatic Support) are already formulation-balanced to combine core targeted herbs with Gut, Lymphatic, and Intra-Cellular cleanses. If you wish to combine two distinct protocols, schedule a 1-on-1 strategy call with Dr. Laguda to map out a safe staggered schedule.
Q: How do I take the liquid extractions alongside the dry herb teas?
Answer: Liquid extractions (such as the Intra-Cellular Cleanse or HSV Liquid Care) are concentrated infusions ready for immediate oral intake. Measure 1 capful or tablespoon (approx. 15 ml) twice daily—once in the morning and once at night. You can swallow the liquid directly or mix it into a small cup of warm water or tea.
Q: What should I do if I accidentally miss a daily dose?
Answer: Consistency drives cellular accumulation, but missing a single dose will not ruin your reset. Simply resume your normal routine the next morning. Do not take a double dose to "catch up." Just extend your protocol timeline by one day so you complete every dose included in your package.
Q: Do I take the herbs on an empty stomach or with food?
Answer: For maximum mucosal absorption, we recommend taking your morning herbal tea or liquid extract 20–30 minutes before breakfast on an empty stomach. If you have a sensitive stomach, you can take your routine 30 minutes after a light meal.
Q: Will I experience increased bowel movements or loose stools?
Answer: Yes, this is a normal and intentional aspect of deep gastrointestinal clearance. Ingredients like Obodoko (Guinea Grass) and Epo (Senna) scrub built-up bio-crust off intestinal walls, while Ijebu (Tamarind) stimulates kidney fluid filtration. Expect softer, more frequent bowel movements during the first 3–7 days as accumulated waste exits your system.
Q: What is the "detox window" and what symptoms are normal?
Answer: During days 1 to 5, as stagnant cellular waste and heavy digestive buildup are mobilized into your bloodstream and elimination channels, you may experience mild fatigue, temporary head pressure, increased urination, or mild skin flushing. This indicates that your body is actively mobilizing waste. Drink 2–3 liters of spring water daily to flush these byproducts out quickly.
Q: How soon will I notice a shift in my body?
Answer: Most clients notice lighter digestion, reduced abdominal bloating, smoother bowel movements, and increased morning lightness within 48 to 72 hours. Deeper cellular, vascular, and tissue adjustments typically unfold steadily over days 14 through 30 as nutrient concentrations accumulate within your system.
Q: Are there specific foods I should avoid while on a 30-day protocol?
Answer: To give your organs the cleanest environment for repair, eliminate refined white sugars, commercial fried oils, ultra-processed packaged foods, excess dairy, and heavy alcohol during your protocol. Focus on whole foods, fresh fruits, cooked vegetables, clean proteins, and mineral-dense soups.
Q: What happens after I complete my 30-day protocol?
Answer: After completing your 30-day reset, assess your physical energy, digestion, and baseline body markers. Many clients transition into a light bi-monthly or quarterly maintenance routine using the Gut Cleanse or Agbo Jedi, while others take a 14-day rest period before starting a secondary targeted protocol.
Q: Can I take these herbs if I am taking prescription medications?
Answer: Always space your herbal routine at least 2 hours apart from any pharmaceutical medication. This prevents raw plant fibers or active saponins from accelerating or delaying the absorption of your prescription. Consult your primary healthcare provider before combining raw botanicals with blood thinners, blood pressure drugs, or immunosuppressants.
Q: Can I drink coffee, tea, or alcohol during my protocol?
Answer: We recommend pausing alcohol entirely during your 30-day reset, as alcohol places an unnecessary processing load on your liver while it is actively filtering cellular waste. If you drink morning coffee, consume your herbal tea first, wait 30–45 minutes, and then enjoy your coffee.
Q: How should I store my dry herbs and liquid bottles?
Answer: Keep dry herb containers tightly sealed in a cool, dark, dry pantry away from direct heat and moisture. Once opened, all liquid extraction bottles should be refrigerated to preserve their raw, unrefined organic integrity. Dry herbs remain potent for up to 12 months when kept dry.
Q: How long does shipping take from West Africa?
Answer: Once your payment is confirmed, our farm team hand-gathers and prepares your fresh ingredients within 1–3 business days. Orders are packaged and shipped via DHL Air Cargo, with typical international transit delivering to your door in 3–7 business days. You will receive an email with live tracking details upon dispatch.
Q: How will I know when my package leaves West Africa?
Answer: Once your fresh ingredients are gathered/packed (1–3 business days) then shipped (3–7 business days), you will receive an automated email and SMS containing your direct DHL tracking number when it is shipped (links may be sent to email as well as the tracking number so it is that much easier to track). You can trace your parcel in real-time as it moves from West Africa through international air hubs to your home address.
Q: Will I have to pay import or customs fees?
Answer: Yes. International shipments entering the United States and Canada are subject to U.S. Customs clearance fees collected directly by DHL on behalf of border authorities. DHL will send a direct payment link via text message to your mobile phone number upon arrival in the U.S. Typical carrier duties range between $20.00 and $27.00 USD (Depending on shipping location) and must be paid directly to DHL to release your parcel for final delivery.
Q: What should I do when DHL sends a text for import duty payment?
Answer: When your parcel arrives at U.S. Customs, DHL will send an official SMS text message containing a secure payment link for federal clearance duties (typically $20.00 – $27.00 USD). Pay this fee immediately via the link to prevent your parcel from sitting in customs holding facilities.
Q: What if my package is damaged or delayed in transit?
Answer: If your parcel arrives damaged, submit photo proof to [email protected] within 48 hours for an immediate free replacement (We will verify damage with DHL tracking information to confirm where/when the damage occurred to prevent in the future if possible). If a parcel is lost by the carrier, we process a new replacement shipment immediately along with a complimentary token gesture.
Q: What if I am not home when DHL attempts delivery?
Answer: You can use your DHL tracking link to customize your delivery preferences—such as authorizing a "no-signature required" front porch drop-off, scheduling a specific delivery window, or requesting hold-for-pickup at a local DHL service center.
Q: Are Send Me Herbs products approved by the FDA?
Answer: Dietary supplements and raw whole-food agricultural botanicals are not evaluated or "approved" by the FDA. All our products are classified as raw dietary supplements under DSHEA guidelines and are manufactured and packed following strict hygiene and quality standards.
Q: What is your return policy?
Answer: We maintain a strict "All Sales Final" policy. Because our botanicals are freshly harvested to order and cross international borders, safety regulations prohibit the re-sale of returned consumable plant matter. International return freight and customs re-inspection fees exceed the product value itself, making all sales non-refundable once dispatched.
Q: How do payment plans work?
Answer: Flexible pay-as-you-go payment plans are offered at the sole discretion of Dr. Laguda. Herbs are prepared and shipped via DHL before your total balance is paid off so you can begin your 30-day reset immediately. By starting a payment plan, you agree to fulfill all remaining scheduled installments on time. All partial payments are strictly non-refundable.
Q: Can I speak with Dr. Laguda during my protocol if I have questions?
Answer: Yes! You are never left to figure things out alone. You can schedule a 1-on-1 consultation or text Dr. Laguda directly at (901) 586-2410 at any point during your 30-day routine to adjust your dosage, review your progress, or refine your daily schedule.
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